MyTouch Doesn't.

I was going to do a post about some print ads today (The Good, The Bad, and The One That Makes Me Giggle), but with the announcement that the iPhone 4G is finally coming to Verizon on February 10th, I thought it was fitting to gripe about another less-than-wonderful television commercial. In this case it's not just the commercial, it's the whole campaign.

Back in April 2009 I blogged about the Microsoft ads that were the answer to the Mac v. PC campaign. For me, the Microsoft campaign just did not match up to its competition. Now T-Mobile is stepping up against AT&T and the iPhone to advertise their MyTouch 4G.



I will start by saying this: PLEASE get your own idea. This whole "Hi, I'm this. "Hi, I'm this." is turning into, "Hi, I'm *insert brand* and my marketers aren't creative enough to come up with their own original idea for a commercial!" Beyond the lack-of-creativity in this campaign comes a lack of good strategy. The big push seems to be based on the fact that an iPhone needs WIFI to make video-chatting possible and a MyTouch does not. Neat. Except the last time I checked most people weren't lining up to buy an iPhone because it has video chat. The iPhone boom started long before the video chat option came along and clearly isn't the biggest selling point of the iPhone.

Nothing really compares to the iPhone. What T-Mobile needs to do is create a campaign that shows the features of the MyTouch without trying to make it "better" than xyz. When the Droid was first released an entire "Droid Does" campaign was launched. Rather than talking about how the same features available on both phones were better on the Droid, it pointed out the features that "Droid Does" that iPhone doesn't. Sure it still dissed the iPhone, but it left viewers with a taste of the capabilities available with the Droid instead of a picture of a less-cool-wannabe-iPhone.

More than one T-Mobile spot points out the video chat feature and the carrier network. Apparently T-Mobile feels strongly that AT&T is bogging down its customers with its super-slow network. There has been a lot of complaints about AT&T service, but Apple fans have a level of brand loyalty like no other. Have you met a non-AT&T customer that gave up their iPhone for a different phone to switch to better service? There's not many out there. Wait, what's that? Enter stage left: Verizon. Another network option for the same phone. Time for a new marketing strategy, T-Mobile.